Privacy Policy for Tomatofilm

This Privacy Policy is effective as of [current_date] and applies to the operations of Tomatofilm (the “Company,” “we,” or “us”) through our cross-border e-commerce independent website located at tomatofilm.com. This policy outlines how we collect, use, share, and protect personal information from customers who purchase T-Shirts, Hoodies, and related apparel products. By visiting our website or making a purchase, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services, process transactions, and communicate with you. The information we collect includes:

• Personal Information: Full name, shipping and billing address, email address, and phone number provided during checkout or account creation.
• Payment Information: Credit card or payment method details, which are processed securely through third-party payment processors and are not stored on our servers.
• Automatically Collected Data: IP address, browser type, operating system, device information, browsing behavior, and interactions with our website via cookies and similar tracking technologies.
• Order-Related Data: Purchase history, product preferences, size selections, return and exchange records, and customer service interactions.

How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your orders, including shipping, returns, and exchanges.
• Send order confirmations, shipping notifications, and delivery updates.
• Respond to customer inquiries and provide technical or product support.
• Improve our products, services, website functionality, and user experience.
• Send promotional emails, newsletters, and special offers (you may opt out at any time).
• Prevent fraud, detect unauthorized transactions, and ensure the security of our services.

Information Sharing

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted service providers who assist in operating our website, fulfilling orders, or conducting business activities, including:

• Payment processors (e.g., PayPal, Stripe) that handle financial transactions under their own privacy policies.
• Shipping carriers and logistics partners responsible for delivering your order.
• Email service providers used to communicate with you about your orders.
• Legal or regulatory authorities when required by law or to protect our rights.

All third-party service providers are contractually obligated to protect your personal information and use it only for the purposes specified.

Your Choices and Rights

You have the following rights regarding your personal information:

• Opt out of receiving promotional or marketing emails at any time by following the unsubscribe instructions in the email or contacting us.
• Request access to, correction of, or deletion of your personal data, subject to legal and operational requirements.
• Decline certain cookies through your browser settings, though this may affect website functionality.
• Contact us to exercise your rights using the details provided in the Contact Us section.

Communications

You may choose to receive or opt out of marketing communications from Tomatofilm. To unsubscribe from promotional emails, click the “unsubscribe” link at the bottom of any marketing email, or contact us at

. Please note that you cannot opt out of transactional emails, such as order confirmations, shipping updates, or return notifications, as these are essential to fulfilling your purchase.

Data Security

We implement industry-standard security measures to protect your personal information. These include:

• SSL/TLS encryption for all data transmitted between your device and our website.
• Secure processing of payment information through PCI DSS-compliant third-party payment processors.
• Restricted access to personal data within the company, limited to authorized personnel only.
• Regular security reviews, updates, and monitoring to safeguard against unauthorized access or data breaches.

While we strive to protect your information, no method of transmission or storage over the internet is 100% secure. We cannot guarantee absolute security but commit to taking reasonable steps to safeguard your data.

Correcting Your Information

If you believe your personal information is inaccurate or incomplete, you may update your account details directly through your account settings on tomatofilm.com. Alternatively, you can contact us to request corrections. We will respond to your request in a timely manner and, where appropriate, update your information in our systems.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the details below:

For additional information, visit our website at tomatofilm.com.